What is Afterpay

Afterpay is an interest-free, deferred payment method that allows you to shop now, receive now, and pay later via four equal fortnightly instalments.

How does afterpay work?

  1. Add your items to the shopping cart (up to the value of $1200).
  2. Select Afterpay as your preferred payment method – when you will be redirected to the Afterpay website.
  3. Register or log in to your Afterpay account and confirm your payment.

When will my goods be delivered if I use Afterpay?

There is no waiting for your order, we'll ship it out as normal so you can enjoy your purchase right away!

How does the payment schedule work?

All new Afterpay customers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically each fortnight over the remaining 6 weeks. After the first purchase transaction, each further payment will be debited exactly 14 days later, unless voluntary payments are made.

At any time, you can log in to your Afterpay account to view your payment schedule and make a payment before the due date. If you do not log in and make a payment, Afterpay will automatically deduct the installments from your debit or credit card each fortnight.

How do I return an item purchased with Afterpay?

Purchases made through Afterpay in the KOOKAÏ E-Boutique are subject to the same Return Policy as for purchases via other payment methods.

Once we have received your goods we will notify Afterpay and any further payments will be cancelled. If you have already made one or more payments, the total amount paid will be refunded to the credit/debit card that you used to place the order.

Afterpay will process the refund immediately and send you an email to confirm that the refund has been applied. The bank may take 48 hours or longer to refund the money to your card.

Will I get interest on my Afterpay purchase?

Afterpay will not charge you any interest on your purchase. If you use a credit card, any interest related to your credit card will be subject your individual agreement with your financial institution. Please refer to your card issuer’s terms and conditions for full details.

A few more things

  • Afterpay offers instant online approval
  • There is no application form required
  • Afterpay is not available for Click & Collect
  • Afterpay is not available on Gift Card purchases

For more information about Afterpay terms and conditions, visit the Afterpay website: